Standard Fixed Operation

No transmitter loaded notification: The system checks the system memory for transmitter key code. If a transmitter is loaded the system will report to the monitoring center.

Programmable Options

Power failure reporting: When the power has been OFF for 1 to 2 hours the system will contact the monitoring station and report power failure. Once the system has reported the power failure when the power returns and has been on for 1 hour the system will call and report that the power has been restored.

Automatic Check In: The system will automatically call the monitoring station at fixed intervals. This automatically verifies to the central station that the console and telephone lines are working. Can either be set for a period from 1 to 7 days, or 2 to 4 weeks.

Console/Transmitter Test: When enabled the user can press the GREEN power/reset button and within the 5 seconds activates the transmitter. The system will call the monitoring center and report a test code to verify operation. It is a way to completely test the system without sending an emergency report.

Voice Operating Modes: The system can be programmed to enable or disable 2 way voice. If voice operation is turned OFF, the system will automatically reset when the digital portion if communications with the monitoring center is complete.

Thank you for asking...........

Can someone hear me through the Smartwave console all the time?

No. The Smartwave system connects to the phone line for voice and sound only when activated by you.

Will Smartwave increase my telephone bill?

No. The Smartwave system uses a toll free number to connect the emergency operator to you.

What if I push the button by mistake?

Not a problem. If you reset the system while the unit is calling nothing happens. If the call is completed just tell the operator that you do not have an emergency. The Operators will be very understanding.

Can I wear the pendant in the shower or the tub?

Yes the pendant is waterproof and should wear it when you can for your protection.

Will Smartwave work when the power goes off?

Yes. The Smartwave operate from 8 to 20 hours on internal standby batteries, the batteries are automatically recharged when the power returns.

How long will the batteries in the pendant last?

The pendant batteries have an expected life of 10 years or 50,000 operations.

How does the Monitoring Station know the Smartwave is working?

The unit is usually set to send signals to the monitoring station in case of low console battery, low transmitter battery, power failure of more than 2 hours. The Smartwave can also send "Check In" signals to the monitoring station on a periodic basis to verify that the telephone system and Smartwave are working.

Does the Smartwave have safety approvals?

Yes. The Smartwave Communicator and Pendant are ETL listed to UL1637/1635 for Home Healthcare.

Can I take Smartwave with me if I move?

Yes. Just notify your service supplier to make the arrangements for you.